Shipping policy
Thank you for shopping with Ahava! We want to make sure your order arrives safely and on time. Please read our shipping policy below.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship internationally from our supplier warehouses. Estimated delivery times are:
- United States: 7–20 business days
- International: 14–30 business days
Delivery times may vary due to customs clearance, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — sign up for our newsletter to stay informed.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our pricing.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at [your email] and we will investigate with the carrier.